Queensland Department of Education and Training

Background

The Queensland Government has been focusing its efforts on driving productivity within the State as they focus on how they can create the knowledge-based jobs of the future under the Advance Queensland program. This resulted in departments of the Government focusing more of their efforts on improving productivity.

The Queensland Department of Education and Training (DET) is responsible for delivering educa- tion & training services for people at every stage of their personal and professional development, ensuring that all the education and training systems are aligned with the state’s employment skills and economic priorities.

Specifically, the department manages; Early Childhood Education, Student and School Performance, Curriculum Implementation (Teaching and Learning), Training and Skilling Queensland, Building the Education Revolution (capital works in Queensland schools), Workforce Reform (additional literacy and numeracy teachers and teacher aides) and Policy Development

The Challenge

DET approached iVvy in 2013 with a need to be able to take event registrations and manage a range of their venues. Their goals for moving from mostly manual processes and a range of disparate systems, allowing any Schools and departments to manage the registration process for a free ticket and paid for events. The range of events can vary anywhere from small workshops to large conferences.

As part of the consideration, they needed a tool that would be easy to use with little training, and could easily be accommodated for with existing budgets. In addition to this, it needed to work with the complex processes required for managing finances within the various departments. In addition Government Departments have a range of requirements in regards to data security and location. They require the data to be housed in Australian Data centres that meet a range of complex security requirements.

iVvy Solution

DET was able to use iVvy out of the box. Schools can set up an event easily in under 10 minutes for small events. The intuitive nature of iVvy has allowed users to set up simple events without training required. Onboarding new users has been efficient with over 83 separate schools and departments with over 190 users adopting the software.

Since iVvy has developed all the tools required to manage, market and report on events in a single system, DET discovered that this has dramatically improved efficiencies and ensures that engagement with the department is now much more professional.

Outcome

For more complex events such as large multi-day conferences iVvy DET use iVvy’s drag and drop website builder to create websites that can:

• Take payments using a variety of methods selected by the user
• Build complex registration question flow using skip logic
• Print Name Badges and produce event apps for delegates at conferences
• Send professional email invitations and surveys to their contact database
• Provide their users with an interface experience no matter the device they use

• Reporting & analytics
• Drag and drop website builder
• Instant bookings